Introduction
Gift Oak is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our tailoring services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete enquiry or consultation request forms
- Subscribe to communications
- Request information about our services
- Engage our tailoring services
This information may include:
- Name and contact details
- Email address
- Body measurements (for tailoring purposes)
- Service preferences and requirements
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Process and fulfil tailoring orders
- Send administrative communications regarding appointments and orders
- Improve our website and services
- Comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- To trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client measurements and order records are retained for the lifetime adjustment service we provide.
Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: [email protected]
Address: The Old Mill, Stow Road, Burford, Oxfordshire OX18 4HN